Parent Information

2017 Holiday Closure Schedule

Monday January 2  New Years
Monday May 29   Memorial Day
Tuesday  July 4   Independence Day
Wednesday  August 30  Staff Training/center cleaning
Thursday  August 31  Staff training/center cleaning
Friday   September 1   Staff training/center cleaning
Thursday  November 23    Thanksgiving
Friday    November 24   Thanksgiving
Monday   December 25 Christmas

Tuition remains the same during these months. Yearly tuition is prorated to obtain a monthly rate.

Please sign up to use our Remind App.  In the case of inclement weather we follow the Salem-Keizer School District for delays and closure.

Description of Program

Child Care – 6 weeks through the summer before 6th grade  

Child/Adult ratio: for infants 6 weeks to 23 months, 1 staff person for every 4 children; for toddlers 24-35 months old, 1 staff person for every 5 children;  for preschoolers 3 – 5 years old, 1 staff person for every 10 children; and for school age children who are 6 years and older, one staff person for every 15 children


Children will be admitted as space is available and in accordance with the conditions of certification. We reserve the right to deny admittance to any child to whom we feel we would be unable to adequately provide care for.  We also reserve the right to withdraw any child for any reason deemed sufficient by the director, including but not limited to failure to pay tuition.  

Enrollment Steps

  1. Tour and interview with the director.
  2. Complete application form & understand handbook policies.
  3. Sign enrollment contracts & pay enrollment fee (non-refundable).
  4. Current immunization records on file at the center.

Hours of Operation

6:45 am to 6:00 pm - Monday through Friday.  The hours of our daycare are flexibly designed to help meet the needs of both children and parents.  When openings occur due to vacations, schedules or sickness, drop-ins are welcomed.


Monthly payments are due at the beginning of each month, if not received by the 5th of the month, a $10 late fee will be charged.  Special arrangements can be made to accept weekly payments that will be due Monday beginning each week of care.  If payment is not made by closing on Tuesday, a $10 late fee will be charged.  Cash payments must be made in the child care office to receive a receipt.  If your check is returned for any reason, you will be charged a $30 fee.  If this happens more than once, you will be asked to make future payments in cash. Refunds are not given for days missed due to absence including for illness, holidays or emergency closures.

Schedule Changes

Changes to a child’s regular schedule can be made by submitting a schedule request form and paying a schedule change fee.  Refunds are not given for days missed due to absence, illness, holidays or emergency closures.


Two weeks notice is required to withdraw from the center.   Parents are responsible for childcare costs until two weeks from the date that notice of withdrawal is made in writing and received by the center.  This notice is waived if withdrawal is due to an unexpected job loss or death in the immediate family.  

Arrival and Release

We request that you give an average daily time of arrival and departure for your child.  This helps us in scheduling adequate staff to care for the children in attendance.  All children must be accompanied into the center and signed in by an adult.  All children must be accepted by staff before the parent/guardian leaves.

At departure each child must be signed out by the adult they are released to.  Children will only be released to a person with the authorized pin code and appropriate I.D.  In case of emergency, a parent may call the center to make emergency arrangements.  Children are to be picked up by 6 pm.   A late fee is charged for parents picking up children past 6:00 pm.  The late charge is $1.00 for every minute with a 5-minute grace period. If an incapacitated person or a person suspected of child abuse attempts to pick up a child, the police will be notified.  Custodial parents have access to and are welcome in this facility during all hours of operation and can take their child from the center without advance notice.


Any child who shows signs of illness, as defined below, will be isolated and parent notified and asked to remove the child from the center as soon as possible.  A doctor’s note may be required in order to return to care.  Contagious diseases will be reported to the Health Department.  

Guidelines for Exclusion Due to Illness:

  • Diagnosis of having or being a carrier of a childcare restricted disease.
  • Any illness that prevents the child from participating comfortably in program activities.
  • Any illness that results in a greater need for care than the staff can provide, without compromising the health & safety of other children.
  • The child that has the following conditions:  fever (more than 100 taken under the arm,) persistent crying or complaint of severe pain, difficult breathing, unusual yellow color to skin or eyes, nausea or severe cough.
  • Diarrhea or stools that contain blood or mucus.  If a child has diarrhea more than once, parent will be called to immediately retrieve the child.
  • Vomiting.  If a child vomits while in care, parent will be called to immediately retrieve the child.
  • Rash with fever or behavior change, until a physician has determined the illness is not a communicable disease.
  • Pink-eye or purulent conjunctivitis (defined as pink or red conjunctiva with white or yellow eye discharge, often with matted eyelids after  sleep and eye pain or redness of the eyelids or skin surrounding the eyes), until examined by a physician and approved by physician for re-admission, with treatment.
  • Tuberculosis, until the child’s physician or local Health authority states that the child is no longer infectious.
  • Impetigo (Streptococcal infection of the skin), until 24 hours after treatment has been initiated.
  • Strep throat (Streptococcus pharyngitis), until 24 hours after treatment has been initiated.
  • Head lice (pediculosis), until treated and the child is nit and bug free.
  • Scabies, until after treatment has been completed.
  • Chicken-pox (varicella), until the 6th day after the onset of rash or sooner if all the lesions have dried and crusted.

Your child must be symptom free (including no fever) for 24 hours with no fever reducing medication before returning to school.

 Information about vaccines:

County Info

Info relate to our facility


     We participate in the USDA food program.  In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discrimination on the basis or race, color , national origin, sex, age, or disability.  To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue SW, Washington, DC 20250-9410 or call toll free (866)632-9992 (Voice).  TDD users can contact USDA through local relay or the Federal relay at (800)877-8339(TDD) or (866)377-8642 (relay voice users).  New Hope Daycare and Preschool is an equal opportunity provider and employer.